CHANGE YOUR POLICIES

It's absolutely appalling that Game stores refuses to return an incorrect purchase, even though they are nappies and would not cost them any thing to just assist, I understand I lost the receipt and I opened the pack just to see the size but there are 2 packets in the megabox surely they could atleast take one and give me the correct size, I'm seriously not asking for much. But it's all about the bottom line in these big stores no care about their customers.