Cellular service not activated 3days

went to game stores on 30 November 2015 to take out a contract on the vodacom smart tab deal for R99 for two tablets. The consultant took more than an hour to activate my sim cards. Yesterday I went back to game because still no network on the contract and prepaid sim. The consultant said the network is off and that the one sim will be active in 6 hours and the other sim today. today as I switched on the tablets, the sim cards are not activated yet, went back to game and they said the network is still off I went to see Cyril sithole, the manager of game, he went to Voda shop and told the consultant at vodashop to activate it on their system. The consultant came back saying vodacom is also off line. Mr Sithole said I does not know what to do and started helping another lady, ignoring me. At this moment I feel like cancelling the contract, because game did not give me what I paid for, and game witbank will never see me and I will advise other people to avoid buying from witbank