NR
Nicci R

1 reviews | Active since Feb 2018

16 Feb 2018, 14:37

Cell phones

I have been to 4 different Game Stores to upgrade my cell phone and every time i have been told they don't have any stock. Come one, this can't be happening every single time. The staff are also not really interested when you want to complain and have no answers to when stock will be arriving. If you know you going to have a special why not order more stock instead of the normal usage.

The staff helping you are not really happy to assist you when you ask questions. I have never experienced such unfriendliness like i have this time around. I have been struggling to upgrade since December 2017.

I just called one of their branches and once again i was told "i don't know when more stock will arrive".

If you don't have stock then why are the staff still getting paid for doing nothing?

I hope that they get their act together otherwise they will lose customers.

0
Replies (1)
Game
Game's reply16 Feb 2018, 16:30
Official

Good day,

We acknowledge receipt of your communication and would like to apologise for any inconvenience caused.

Please advise as to the Game branch(es) in question or your most convenient branch in order for us to investigate this matter

Regards

Game Customer Service

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Best regards,