Cash Refund Denied @ Game Gateway
<p>So i sent my partner to Game at Gateway Mall in Umhlangaon Monday Evening around 6PM, to return an item a friend bought me as a gift which i didn't exactly need, nor was i entirely happy with the quality of the product. From what i've been described my parten went from one manager to the next requesting a cash refund, even went as far as to qoute the consumer protection act, but was turned away for a cash refund because the item was purchased on a Game Account.</p> <p> </p> <p> </p> <p>The only options offered to me was either have the credit refunded to the account (which is pointless as I'm not the owner) or be issued a gift card. Now I wouldn't be using either of these options. And as far acustomerservice is concerned turning a customer away for a refund a day after an itme was purchased is quit frankley rude!!!!!</p> <p> </p> <p>My partner was apparently sent to the highest manager on duty and no one seems to be able to help. Can i please have the cash reimbursment so i can spend this money on debt that needs it and not be forced to buy from Game and completely loose out satisfaction!!!!</p> <p> </p>