***** case

I write this email with so much frustration and dissapointment towards Game Store. I am a customer of Vodacom and i just learned that there is someone who came to your store and upgraded a vodacom data contract in my name.

I am being debited for the data and yet I do not have access to it. I am told that this happened last week at Game Store Benoni and the individual upgraded the data on 2 iphone 11s. This is a case of identity ***** and I plan to involve the police.

My question is what did the *****ster use to confirm identity and how was this approved without verification of the person's identity?

I trust you will respond promptly. I will be going to the police. My email address is ***. I encourage you to investigate and give me feedback, if I don’t hear anything I will pursue this further with other platforms