lM
lekau M

1 reviews | Active since Jan 2015

01 Dec 2015, 15:28

card replacement

Delivery has failed to these recipients or groups:<br> <br> [Email Removed]<br> The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly.<br> <br> Hello Peter<br> i was at game store for card replacement, i was there for four hours but still i was not helped.they said i can use my drivers licence and i did that , was asked to sign that copy. and they faxed it to rcs in cape, they rep**** that my signature on my licence does not match my current one.<br> that signature on my licence is 10 years old. was given an alternative to email my ID copy but their mail box is full

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Replies (1)
Game
Game's reply03 Dec 2015, 21:38
Official
Hello duke101,

We acknowledge receipt of your complaint with reference ***8 and apologize for your inconvenience in this matter.

We confirm that the RCS team member called you to apologize and you confirm that your problem was resolved at another store.

We thank you for your support and look forward having you in the store again soon.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73

Best regards,