CK
Chad K
1 reviews | Active since Aug 2019
04 Aug 2019, 20:44
Card Cloning
They should investigate the staff at Game Centurion Mall for card cloning. Had over R5,000 spent on my account in Parys (never been there before in my life). RCS Group have been "investigating" for over 2 months now and the matter is still not resolved. My wife went to Centurion Mall to pay my Game account for me today and mentioned card cloning and the cashier hinted that this was indeed going on. Btw the Game app is also useless.
Helpful (0)
Replies (6)0
Replies (6)
Game's replyOfficial
05 Aug 2019, 09:32Goo day Chad,
We sincerely apologise for the experience you have had.
Please send your name, contact number, ID/account number and any reference number given for the RCS investigation to ***. Be sure to use the *** and cc in *** and ***.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
We sincerely apologise for the experience you have had.
Please send your name, contact number, ID/account number and any reference number given for the RCS investigation to ***. Be sure to use the *** and cc in *** and ***.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Best regards,
Game's reply05 Aug 2019, 09:32
Official
Goo day Chad,
We sincerely apologise for the experience you have had.
Please send your name, contact number, ID/account number and any reference number given for the RCS investigation to ***. Be sure to use the *** and cc in *** and ***.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
We sincerely apologise for the experience you have had.
Please send your name, contact number, ID/account number and any reference number given for the RCS investigation to ***. Be sure to use the *** and cc in *** and ***.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Best regards,
Game's replyOfficial
05 Aug 2019, 09:32Good day Chad,
We sincerely apologise for the experience you have had.
Please send your name, contact number, ID/account number and any reference number given for the RCS investigation to ***. Be sure to use the *** and cc in *** and ***.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
We sincerely apologise for the experience you have had.
Please send your name, contact number, ID/account number and any reference number given for the RCS investigation to ***. Be sure to use the *** and cc in *** and ***.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Best regards,
Game's reply05 Aug 2019, 09:32
Official
Good day Chad,
We sincerely apologise for the experience you have had.
Please send your name, contact number, ID/account number and any reference number given for the RCS investigation to ***. Be sure to use the *** and cc in *** and ***.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
We sincerely apologise for the experience you have had.
Please send your name, contact number, ID/account number and any reference number given for the RCS investigation to ***. Be sure to use the *** and cc in *** and ***.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Best regards,
Game's replyOfficial
05 Aug 2019, 09:33Good day Chad,
We sincerely apologise for the experience you have had.
Please send your name, contact number, ID/account number and any reference number given for the RCS investigation to ***. Be sure to use the *** and cc in *** and ***.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
We sincerely apologise for the experience you have had.
Please send your name, contact number, ID/account number and any reference number given for the RCS investigation to ***. Be sure to use the *** and cc in *** and ***.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Best regards,
Game's reply05 Aug 2019, 09:33
Official
Good day Chad,
We sincerely apologise for the experience you have had.
Please send your name, contact number, ID/account number and any reference number given for the RCS investigation to ***. Be sure to use the *** and cc in *** and ***.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
We sincerely apologise for the experience you have had.
Please send your name, contact number, ID/account number and any reference number given for the RCS investigation to ***. Be sure to use the *** and cc in *** and ***.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Best regards,
Game's replyOfficial
06 Aug 2019, 12:57Good day Chad,
I trust you are well.
Please send the required info to the email addresses mentioned so we can resolve this issue as soon as possible.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
I trust you are well.
Please send the required info to the email addresses mentioned so we can resolve this issue as soon as possible.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Best regards,
Game's reply06 Aug 2019, 12:57
Official
Good day Chad,
I trust you are well.
Please send the required info to the email addresses mentioned so we can resolve this issue as soon as possible.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
I trust you are well.
Please send the required info to the email addresses mentioned so we can resolve this issue as soon as possible.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Best regards,
Game's replyOfficial
07 Aug 2019, 11:35Good day Chad,
I trust you are well.
Please send the required info to the email addresses mentioned before so we can resolve this issue as soon as possible.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
I trust you are well.
Please send the required info to the email addresses mentioned before so we can resolve this issue as soon as possible.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Best regards,
Game's reply07 Aug 2019, 11:35
Official
Good day Chad,
I trust you are well.
Please send the required info to the email addresses mentioned before so we can resolve this issue as soon as possible.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
I trust you are well.
Please send the required info to the email addresses mentioned before so we can resolve this issue as soon as possible.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Best regards,
CK
Chad K's updateReviewer Update
01 Oct 2019, 14:18Hi Brad,
Unfortunately this matter has still not been resolved.
Unfortunately this matter has still not been resolved.
CK
Chad K's update01 Oct 2019, 14:18
Reviewer Update
Hi Brad,
Unfortunately this matter has still not been resolved.
Unfortunately this matter has still not been resolved.