CAPE GATE GAME WORST SERVICE EVER

I took back a Canon printer on 26/3/2020 after it started making a noise. I followed up to hear it will take longer due to the lockdown, which I understand. An assistant phoned me Thursday 21/5/2020 to tell me it is fixed and I have to collect it before Sunday. Her reason being they are changing their system and I have to collect it!!. That is the first problem I have with this. I have to make arrangements to travel from Paarl to Cape Gate - not even sorry for the inconvenience! 3 days notice after they had the printer for 2 months. I got my printer back on Saturday, with a "no fault. - Unit working fine" report. This printer makes such a loud noise that I cannot hear someone on the other side of the phone. DO YOUR PEOPLE WORK WITH EARPHONES? REALY THIS IS PATHETIC. After phoning PART SERVE Channel Support who apparently "not fixed" my printer they will not take my call. Excellent this is how we build our country after this Virus took away half our economy - with BAD SERVICE