tM
theodore M
1 reviews | Active since Sept 2023
05 Dec 2025, 14:54
Can''t call you anything but *******
1 bought a UPS from game on black friday because it was a deal. They stated that they still have it in stock. They were happy with taking my money. They have been holding on to my money for 2 weeks now without delivering the UPS. They sent an SMS last week claiming that the order is delayed. I called their number yesterday and they now claim it is out of stock and act surprised that they haven't given me my money back. I asked to speak to a manager and they promised to have 1 call me by 4pm the. No surprise, this did not happen. What a regret inducing company to do business with.
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Game's replyOfficial
08 Dec 2025, 14:20Hi Theodore, thank you for reaching out. Please note while the item may still appear available online, cancellations can occur when the specific stock allocated for your order is no longer available at the time of processing. This can happen due to high demand, delays in stock updates, or discrepancies in warehouse availability. In such cases, the system may automatically cancel the order to prevent further delays or delivery issues. Your query has been escalated to the relevant department and as soon as they have an update you will be contacted.
Game's reply08 Dec 2025, 14:20
Official
Hi Theodore, thank you for reaching out. Please note while the item may still appear available online, cancellations can occur when the specific stock allocated for your order is no longer available at the time of processing. This can happen due to high demand, delays in stock updates, or discrepancies in warehouse availability. In such cases, the system may automatically cancel the order to prevent further delays or delivery issues. Your query has been escalated to the relevant department and as soon as they have an update you will be contacted.