HS
HERMAN S

1 reviews | Active since Nov 2017

24 Nov 2017, 09:04

CANON 1300D

BLACK FRIDAY .... SPECIAL .... HI PHONED GAME JEFFREYSBAY AT AROUND 7.48AM ON 23-11-2017 AND ASK IF THEY HAD STOCK OF CANON 1300D CAMERA , LADY SAID SHE WILL ASK SOMEBODY TO PHONE BACK . AT AROUND 9.45AM SAME DAY NO BODY PHONED BACK AND I PHONED THEM .

SPOKE TO THE PERSON IN THE DEPARTMENT SAID THAT THERE IS MORE THAN ENOUGH CAMERAS.. 24-11-2017 STANDING IN THE LINE FROM 6.30AM WAITING IN LINE FOR THE STORE TO OPEN , COMING IN SIDE TOLD THAT THERE ARE ONLY ONE UNIT THE ONE ON DISPLAY , AND THAT I WAS FIRST IN LINE , WERE ARE ALL THE UNITS THAT THEY TOLD ME THAT WAS IN STOCK .

I BOUGHT THE DISPLAY UNIT , COMPLAINED TO THE STORE MANAGER THAT I DONT THINK THAT IT IS NOT GOOD FOR THEM JUST TO HAVE ONE UNIT , TOLD ME THAT THEY NOT USELY SELL A LOT OF THE CAMERAS . I DONT FEEL VERY HAPPY ABOUT BUYING THE DISPLAY UNIT , AS THE UNIT WAS FULL OF FINGER MARKS AS EVERY BODY USE IT AS IT IS A DISPLAY UNIT.

AS IT WAS BLACK FRIDAY THERE SHOULD HAVE BE MORE UNITS. THEO THE MANAGER DID NOT EVENY OFFER ME A XTRA DISCOUNT OR NOTHING JUST SAID SORRY AND WENT HIS WAY .

NOT HAPPY ABOUT GAME JEFFREYSBAY HANDLING OF THE ISSUE NEED FEED BACK ...

0
Replies (2)
Game
Game's reply24 Nov 2017, 13:45
Official

We acknowledge receipt of your complaint with reference ***2 and apologise for any inconvenience caused.

Senior Management will investigate this matter and will contact you to discuss and resolve this matter.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,

Game
Game's reply25 Nov 2017, 19:12
Official

We confirm that you have already collected a new camera and trust that you will have joy from your item.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,