1 reviews | Active since Dec 2014
Cannot reprint proof of payment
<p>We bought a samsung TV and DVD home theatre at Game in November 2014. We have misplaced the proof of purchase as our DVD no longer plays and Samsung wants proof of payment as its still under warranty. Samsung asked us to go back to game and ask for a reprint of proof of purchase but the guy i spoke to yesterday says they no longer do reprints. How can they no longer do reprints?</p>
We acknowledge receipt of your complaint with reference ***3 and apologize for any inconvenience caused.
It is true that we cannot re-print transaction of more than a year ago but management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
We acknowledge receipt of your complaint with reference ***3 and apologize for any inconvenience caused.
It is true that we cannot re-print transaction of more than a year ago but management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Further to the above matter we wish to advise that the store is unable to get hold of you telephonically. If you want to discuss this matter further please be so kind as to call the store on *** - speak to Neren Neermul who will gladly assist you.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Further to the above matter we wish to advise that the store is unable to get hold of you telephonically. If you want to discuss this matter further please be so kind as to call the store on *** - speak to Neren Neermul who will gladly assist you.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73