CANCELLED DEBIT ORDER AND NO STATEMENT

Good day<br> <br> This is the second time I am having troubles with RCS group / Game!!! I am really upset and NOT a happy customer.<br> <br> So yesterday I was informed that my game account is in arrears!!! Shocked about what Game is telling me I requested to know why and how could it be possible only to learn that GAME TOOK THE INITIATIVE TO CANCEL MY DEBIT ORDERS WITHOUT MY CONSENT!!!!<br> I did not realise that it was cancelled as I had this account for more than 2 years and never once did this happen! And MY LAST STATEMENT RECEIVED FROM GAME WAS 18 FEBRUARY 2016!!!!<br> <br> NOW THEY HAVE ADDED INTEREST ON MY ACCOUNT BECAUSE IT IS IN ARREARS!!! THIS IS NOT FAIR AS I AM NOT THE ONE WHO CANCELLED MY DEBIT ORDERS!!!!<br> <br> I HAVE NO PROBLEM PAYING MY ACCOUNT UP TO DATE BUT I WILL NOT PAY INTEREST REGARDING GAME/ RCS GROUPS MISTAKES!!!<br> <br> I AM FURIOUS AS ACCOUNTS IN ARREARS AFFECTS A PERSONS CREDIT RECORD!!! AND ALL GAME/ RCS GROUP DOES IS PULLING UP THEIR SHOULDERS!!! AND NO ONE IS WILLING TO HELP YOU!!! AND THEN THEY REQUESTED THAT I PHONE IN TO RECEIVE A STATEMENT!!! WHAT??? <br> <br> THIS IS UNACCEPTABLE!!!