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agnes R

1 reviews | Active since Aug 2015

11 Aug 2015, 15:06

cancellation of cellphone insurance

Good day <br> I bought a cell phone at game Boksburg in December 2014 and app**** for Cell phone insurance. <br> i found out that the insurance company have registered an incorrect number but my account is been debited. i have contact the insurance company several times without any luck. <br> <br> i want to cancel the insurance as i will not be able to claim due to the incompetence and this is a breach of contract. <br> <br> please help, I have send several email to [Email Removed] no respond. i wants the insurance cancel and my money refunded from December 2014 to July 2015.<br>

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Replies (1)
Game
Game's reply11 Aug 2015, 17:04
Official
Hello arathaba,

We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.

This matter was referred to the Hollard Head Office for further investigating.

Regards

Herman van der Berg
Customer Service Advisor
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