MV
Mpendulo V
1 reviews | Active since Sept 2012
13 May 2024, 20:17
Canceled order not refunded
I bought a tv online. The transaction was delayed because they took a long time to verify my tv license. I bought the same tv at the store and canceled the order. Since then I've been trying to get the amount refunded but it's almost 2 months now without any success. The last time I called I was referred to direct axis but could not be assisted.
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Replies (2)
Game's replyOfficial
14 May 2024, 15:47Hi Mpendulo, thanks for getting in touch. I do apologize for the refund not reflecting and for the inconvenience this has caused. An agent will reach out shortly to discuss a way forward.
Best regards,
Game's reply14 May 2024, 15:47
Official
Hi Mpendulo, thanks for getting in touch. I do apologize for the refund not reflecting and for the inconvenience this has caused. An agent will reach out shortly to discuss a way forward.
Best regards,
MV
Mpendulo V's updateReviewer Update
28 May 2024, 06:56Please note that this still not been resolved, and nobody is updating me on the ongoing delay.
MV
Mpendulo V's update28 May 2024, 06:56
Reviewer Update
Please note that this still not been resolved, and nobody is updating me on the ongoing delay.