AE
Albertus E
1 reviews | Active since May 2020
27 May 2020, 16:58
Canceled delivery
Trying to get a refund as my package has not been delivered. It has been over a month and I have not received my money back. I have called the multiple times and they will not let me trough to speak to a manager. I hope this place closes down, never shop here
Helpful (0)
Replies (4)0
Replies (4)
Game's replyOfficial
28 May 2020, 17:21 Hi Albertus
Thank you for taking my call.
Once again, we are so sorry for the overall experience you had with our company as this is definitely not the way we would like to do business.
As per our telephonic conversation, the query has been escalated to the relevant department for assistance with the refund to be processed for the order placed online.
Kind regards
Natheer
Thank you for taking my call.
Once again, we are so sorry for the overall experience you had with our company as this is definitely not the way we would like to do business.
As per our telephonic conversation, the query has been escalated to the relevant department for assistance with the refund to be processed for the order placed online.
Kind regards
Natheer
Best regards,
Game's reply28 May 2020, 17:21
Official
Hi Albertus
Thank you for taking my call.
Once again, we are so sorry for the overall experience you had with our company as this is definitely not the way we would like to do business.
As per our telephonic conversation, the query has been escalated to the relevant department for assistance with the refund to be processed for the order placed online.
Kind regards
Natheer
Thank you for taking my call.
Once again, we are so sorry for the overall experience you had with our company as this is definitely not the way we would like to do business.
As per our telephonic conversation, the query has been escalated to the relevant department for assistance with the refund to be processed for the order placed online.
Kind regards
Natheer
Best regards,
AE
Hi Albertus
Thank you for taking my call.
Once again, we are so sorry for the overall experience you had with our company as this is definitely not the way we would like to do business.
As per our telephonic conversation, the query has been escalated to the relevant department for assistance with the refund to be processed for the order placed online.
Kind regards
Natheer
This has now been a week later and still no no refund has taken place, I think game is just trying to ***** peoples money please stay away from this store.
Albertus E's updateReviewer Update
05 Jun 2020, 09:45Hi Albertus
Thank you for taking my call.
Once again, we are so sorry for the overall experience you had with our company as this is definitely not the way we would like to do business.
As per our telephonic conversation, the query has been escalated to the relevant department for assistance with the refund to be processed for the order placed online.
Kind regards
Natheer
This has now been a week later and still no no refund has taken place, I think game is just trying to ***** peoples money please stay away from this store.
AE
Albertus E's update05 Jun 2020, 09:45
Reviewer Update
Hi Albertus
Thank you for taking my call.
Once again, we are so sorry for the overall experience you had with our company as this is definitely not the way we would like to do business.
As per our telephonic conversation, the query has been escalated to the relevant department for assistance with the refund to be processed for the order placed online.
Kind regards
Natheer
This has now been a week later and still no no refund has taken place, I think game is just trying to ***** peoples money please stay away from this store.
AE
Albertus E's updateReviewer Update
08 Jun 2020, 14:43Hi Natheer,
What is going on I have not received a cent from my refund?
Can you escalate this to top management?
Ill remove my posts if all can be sorted out tomorrow.
Kind Regards,
Albertus Ehlers
What is going on I have not received a cent from my refund?
Can you escalate this to top management?
Ill remove my posts if all can be sorted out tomorrow.
Kind Regards,
Albertus Ehlers
AE
Albertus E's update08 Jun 2020, 14:43
Reviewer Update
Hi Natheer,
What is going on I have not received a cent from my refund?
Can you escalate this to top management?
Ill remove my posts if all can be sorted out tomorrow.
Kind Regards,
Albertus Ehlers
What is going on I have not received a cent from my refund?
Can you escalate this to top management?
Ill remove my posts if all can be sorted out tomorrow.
Kind Regards,
Albertus Ehlers
AE
Albertus E's updateReviewer Update
08 Jul 2020, 15:34Hi Everyone,
My issue is finally resolved and my money has now been payed back.
Many thanks to Rudy for sorting out my issue here, he was the only one that took responsibility for what was happening.
If you are having the issue I was please ask them to put you trough to Rudy.
My issue is finally resolved and my money has now been payed back.
Many thanks to Rudy for sorting out my issue here, he was the only one that took responsibility for what was happening.
If you are having the issue I was please ask them to put you trough to Rudy.
AE
Albertus E's update08 Jul 2020, 15:34
Reviewer Update
Hi Everyone,
My issue is finally resolved and my money has now been payed back.
Many thanks to Rudy for sorting out my issue here, he was the only one that took responsibility for what was happening.
If you are having the issue I was please ask them to put you trough to Rudy.
My issue is finally resolved and my money has now been payed back.
Many thanks to Rudy for sorting out my issue here, he was the only one that took responsibility for what was happening.
If you are having the issue I was please ask them to put you trough to Rudy.