1 reviews | Active since Jun 2013
Can't complain about service, because there isn't
The Game in the Vaal mall has definitely put me in a bad mood for the last time! There is no service to complain about. 1st We buy a tv there, a sale of R5000 and the lady who has to get it in the store Room, stays away for 20 min!! When we finally decided to go and look where she is ourselves (after we had her colleagues call her twice), she was in the store room chatting, with a very surprised look on her face when we were standing next to her! Yesterday we wanted to buy a Venetian blind, the lady who was suppose to help us in that department wasn't there and would've called us before 4pm yesterday to get our measurements. A new day and still no phone call. No thank you, Game Vaal mall won't see me again.
We acknowledge receipt of your complaint with reference ***.
I am really sadden by your experience you had at our Game store recently and want to apologies for level of service you got on that particular day which was really unacceptable in terms of our Game and Wal-Mart beliefs and values. We at this store strive to create a friendly and inviting experience for all our customers. I want to assure that this will never happen again and also encourage you to continue shopping at your favourite Game store.
Senior management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
I am really sadden by your experience you had at our Game store recently and want to apologies for level of service you got on that particular day which was really unacceptable in terms of our Game and Wal-Mart beliefs and values. We at this store strive to create a friendly and inviting experience for all our customers. I want to assure that this will never happen again and also encourage you to continue shopping at your favourite Game store.
Senior management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
