FH
Fathima H

1 reviews | Active since Sept 2015

03 Aug 2016, 09:52

Can't beat prices as they always claim they do

<p>I've been to the Game at the Mall of the North where I asked the attendant in the IT department if they can beat the price that Takealot.com offers on a memory card and he said he will ask the manager. When we spoke to the store manager, he stated that they are not allowed to beat the price at Takealot.com. I asked why and he said this was instruction from head office. </p> <p> </p> <p>Game always claims to beat the price but this is a lie as they will only beat the price at certain stores. The manager could not state which other stores they can't beat the price at.</p> <p> </p> <p>Very disappointed with the lies being told by Game.</p>

0
Replies (2)
Game
Game's reply03 Aug 2016, 12:50
Official

Good day,

We acknowledge receipt of your complaint with reference ********** 8 and would like to apologise for any inconvenience caused.

This matter was referred to senior management for further investigation.

Regards

Herman van der Berg

Customer Service

********** 32273

FH
Fathima H's update10 Aug 2016, 16:34
Reviewer Update

No one got back to me to date.