1 reviews | Active since Jun 2015
Camp Master Family cabin 600
Yesterday 03 June 2015 my wife and i purchased a Camp Master family cabin 600 from our local Game store for R3000 this was done after looking at many tent options we settled on this after seeing the tent on Camp Master web site in the current cattalog together with an upgrade to add side panels and stating only at Game these were not in stock at the time .<br> today 04 June 2015 i send email to Camp Master requesting how to go about getting the panels and yes they called me back only to tell me the tent is discontinued and panels are no longer available mmmmm the tent is one day old it is still on the shelf at Game and still on the Camp Master web site saying only available at Game <br> i am relay not a happy person R3000 a lot of money on a tent that i cant get spares or parts for the very next day after i buy it now i sit with a tent that canot be enclosed as the feacher sugests after add on<br> why advertise it on web site as a product this is miss leading the public i would like this sorted out i want the panel kit that is advertise on the web site or replace the tent with one that has panels i do not want a refund i just want the tent as advertised family 600 and the add on side panels
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the Merchandise Department for further investigation and assistance.
Regards
Herman van der Berg
Customer Service Advisor
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***73
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the Merchandise Department for further investigation and assistance.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
