1 reviews | Active since Oct 2017
Hi there,
Hope this finds you well.
I have a Game account which I admit that is over due. I have made an arrangement to pay on a month basis. I dnt like being called at odd hours to be harassed about a payment that is not reflecting on your end. I have made 3 payments for the past 3 months so far as agreed and only one I have been told is reflecting. I have been on the VVM website and there is no option of mailing their client services with all proof of payment. To be honest, I am tax paying citizen and I will allow to be treated like a ******** due to an error or process error that I dnt have control of. Just to add, your online portal doesnt work and has been working for quite some time
My name is Trevor Bhekizizwe Mazibuko Game Account No.: ********** ********** 30
We acknowledge receipt of your complaint with reference ***9 and apologise for any inconvenience caused.
We escalated the matter to the Credit Provider, RCS, who will contact you to assist in this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***9 and apologise for any inconvenience caused.
We escalated the matter to the Credit Provider, RCS, who will contact you to assist in this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
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