Buying a new fridge should be hassle free!

I bought a KIC fridge from Game Woodlands on Sunday, the plan was to collect the fridge myself, unfortunately the store did not have the stock. I was informed the fridge can be delivered the next day, I asked for it to be taken to the store, was told by Lawrence that it would take weeks. Arranged to be delivered after 18h on Monday. Phoned 3 times on Monday to double check on this arrangement, spoke to Hudson...who told me \don't stress"! <br> Around 16h I had three missed calls from the delivery company after the arrangement has been made for after 18h and confirmed by Hudson. So I phoned again! <br> Monday came and went"