Bunch of ****mers and *****s

I would like to bring to consumers attention a "****" Game salesman use when selling TVs. My parents who are pensioners went a week ago to purchase a Samsung TV. After putting the brand down we were shown that a Hisense as well as LG had a better picture quality of the 3. After bringing home the LG TV we were not happy with the quality or the fact that streaming was not in full screen. I reported the issues to Game the very same day and again the next day. After talking to staff from Game I was told that the salesman interfere with the TV settings in turn making a Hisense picture look better than a Samsung. I turned this to a manager over the phone and he didn't bother much. We even waited for a LG rep to check the TV as per the salesmans advice. The rep said take the TV back as we are not happy. Not once did anyone say we cannot return the TV. We go to Game spend about 2 hours only to be told they can't exchange or refund us yet it's the sixth day. Game return policy states within 7 days but a manager said not on TVs once you open them. Game opens the box in store before we take delivery you clever manager you. It's just another **** that the guys are running at Game Gateway Pathetic. I don't understand why Samsung has not taken action against your guilty staff. Return within 7 days of not happy, you are con artists I'm not happy but I'm stuck with something sold to us under false pretences. Shame on you.