******** service

I had booked in my laptop for repairs and was advised that should it not be repaired in 21days i will be refunded or it will be replaced. I got a call from the supplier on 22/02 who requested my password and advised that the laptop had been fixed and he will clean it up. I confirmed that i dont mind them wiping everyting up. i did a follow up on the 8/3 and was promised that i will get my laptop on the 9/3. On the 9/3 i get a call saying that they are going to clean up my system and do i mind losing all my information. I had already confirmed that on the 22/2 so why am i being asked the samething on the date that i should be receiving my product? This laptop is only a month old and i am getting so much problems. I no longer want that stupid laptop or any dealings with game. As yourl said if its not fixed in 21days i will be refunded or it will be replaced.... I am expecting yourl to reply on hellopeter but i am sure yourl will not assist as i havent reiceved any feedback from the post i made a month ago.