LM
Lwandile M
1 reviews | Active since Aug 2024
06 Sept 2026, 14:53
Bugs on Maize meal from Two Game stores
We made an online order for a pick up at Game store west street Durban on 2026-08-19. On our order we had 5kg White star maize meal. When we opened it, it had small bugs crawling. It was shocking but we thought we’d let it go.(Video of the bugs available)
Fast forward to 2026-09-05 we made another online order this time with a 2.5 kg White star maize meal. We picked up the order at Game store Pavilion Mall about an hour ago. We just opened it and it has the same bugs(Video also available)
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Game's replyOfficial
07 Sept 2026, 10:06Hi Lwandile,
Thank you for getting in touch.
I tried calling you; however, the call went to voicemail.
I am sorry to hear that you have found bugs in the items you purchased. Kindly note that you will need to return the affected items to the store together with your proof of purchase.
The store team will be able to assess the items and assist you further with the appropriate resolution.
Should you require any additional information, please feel free to contact us.
Kind regards,
Game Social Media Team
Thank you for getting in touch.
I tried calling you; however, the call went to voicemail.
I am sorry to hear that you have found bugs in the items you purchased. Kindly note that you will need to return the affected items to the store together with your proof of purchase.
The store team will be able to assess the items and assist you further with the appropriate resolution.
Should you require any additional information, please feel free to contact us.
Kind regards,
Game Social Media Team
Game's reply07 Sept 2026, 10:06
Official
Hi Lwandile,
Thank you for getting in touch.
I tried calling you; however, the call went to voicemail.
I am sorry to hear that you have found bugs in the items you purchased. Kindly note that you will need to return the affected items to the store together with your proof of purchase.
The store team will be able to assess the items and assist you further with the appropriate resolution.
Should you require any additional information, please feel free to contact us.
Kind regards,
Game Social Media Team
Thank you for getting in touch.
I tried calling you; however, the call went to voicemail.
I am sorry to hear that you have found bugs in the items you purchased. Kindly note that you will need to return the affected items to the store together with your proof of purchase.
The store team will be able to assess the items and assist you further with the appropriate resolution.
Should you require any additional information, please feel free to contact us.
Kind regards,
Game Social Media Team