brush off service and missing items
I have ordered things online and only received 1/3 of my order. order was placed on 21 February 2024 - and paid with my RCS card. when my pacakged was delivered on 23rd only the cat litter was delivered with the rest of the order missing in action
When i raised the query on friday morning - it was escalated and i was to get feedback shortly (the words of Nosipho Magula) . nothing happed and no feedback
again contacting game online - i spoke to Mariam Ferris - what only supp**** brush off service = to get rid of me as soon as possible. telling me to expect feedback in 48 hours??
i am sorry to say - i paid for products i did not receive! and NO ONE is willing to assist to allocate my packages or do anything to get me the products i paid for!
weather this is game or the courier companies - some one have to sort our the terrible service and experience!
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Replies (3)0
Replies (3)
Game's replyOfficial
25 Feb 2024, 09:10Hi Lusinda, thank you for getting in touch. I'm sorry, your full order hasn't been delivered and you're awaiting feedback. Your query has been sent to the dispatching store and you will be reverted to as soon as we have the necessary information.
Best regards,
Game's reply25 Feb 2024, 09:10
Official
Hi Lusinda, thank you for getting in touch. I'm sorry, your full order hasn't been delivered and you're awaiting feedback. Your query has been sent to the dispatching store and you will be reverted to as soon as we have the necessary information.
Best regards,
's updateReviewer Update
25 Feb 2024, 13:42and over the weekend i have to put my life on hold so the game "store manager" can be rude to be and harrash me!! i have a live as well - and i dont answer - there is a reason for it!! being at a fundtion or wtih family for a function!
now on a sunday afternoon i have to wait for the driver to deliver the package he "forgot" he had???? great service!!
LAST TIME I ORDERED ONLINE WITH GAME
now on a sunday afternoon i have to wait for the driver to deliver the package he "forgot" he had???? great service!!
LAST TIME I ORDERED ONLINE WITH GAME
's update25 Feb 2024, 13:42
Reviewer Update
and over the weekend i have to put my life on hold so the game "store manager" can be rude to be and harrash me!! i have a live as well - and i dont answer - there is a reason for it!! being at a fundtion or wtih family for a function!
now on a sunday afternoon i have to wait for the driver to deliver the package he "forgot" he had???? great service!!
LAST TIME I ORDERED ONLINE WITH GAME
now on a sunday afternoon i have to wait for the driver to deliver the package he "forgot" he had???? great service!!
LAST TIME I ORDERED ONLINE WITH GAME
Game's replyOfficial
26 Feb 2024, 10:09Hi Lusinda, thank you for getting back to me. I'm sorry, for the experience you've had and was advised your parcel was delivered. Your feedback is appreciated, and you can rest assured; we are looking at our service delivery across the board.
Best regards,
Game's reply26 Feb 2024, 10:09
Official
Hi Lusinda, thank you for getting back to me. I'm sorry, for the experience you've had and was advised your parcel was delivered. Your feedback is appreciated, and you can rest assured; we are looking at our service delivery across the board.
Best regards,