Brought a stove almost a month ago and still do not have it!

I brought a stove from Game Tygervalley on the 12th of Feb 2019. The stove was supposed to be delivered to the store who whould phone me to collect on Saturday 14 Feb. I received no call. I however was phoned on the 24th of Feb to give a review on how my new stove is working. I informed them that I never received the stove. They then promised that it should be at the store within the week and that they will notify me asap....Nothing I phoned on 28 Feb asking about the stove and was promised a call back and that the stove should be in store on the 2nd of March. I heard nothing I phoned again on the 4th of March and was promised an immediate call back. I phoned again, this time the call was cut after I held the line for almost 5 minutes.