KH
Kate H
1 reviews | Active since May 2019
17 May 2019, 05:59
Broken TV from game mall of the North
Bought a 42inch hisense TV at game mall of the North for R6000 cash. When I switched on the TV it had a crack line on the screen. When I returned it, they took it back and promised me they'll fix but it has been months now, when I do my follow through they tell me to pay R4000 access.
Helpful (0)
Replies (3)0
Replies (3)
Game's replyOfficial
17 May 2019, 10:15Hi Kate,
Thank you for taking my call.
As discussed i will have the matter escalated and provide you with feedback ASAP.
If you need further assistance, please contact us on ***.
Kind Regards
Tamlyn Lockman
Thank you for taking my call.
As discussed i will have the matter escalated and provide you with feedback ASAP.
If you need further assistance, please contact us on ***.
Kind Regards
Tamlyn Lockman
Game's reply17 May 2019, 10:15
Official
Hi Kate,
Thank you for taking my call.
As discussed i will have the matter escalated and provide you with feedback ASAP.
If you need further assistance, please contact us on ***.
Kind Regards
Tamlyn Lockman
Thank you for taking my call.
As discussed i will have the matter escalated and provide you with feedback ASAP.
If you need further assistance, please contact us on ***.
Kind Regards
Tamlyn Lockman
KH
Kate H's updateReviewer Update
22 May 2019, 05:53We haven't had any feedback so far and it's been days, so please advice us on what to do.
KH
Kate H's update22 May 2019, 05:53
Reviewer Update
We haven't had any feedback so far and it's been days, so please advice us on what to do.
KH
Kate H's updateReviewer Update
24 May 2019, 06:16We starting to loose faith in your promise since we went back to the shop and now they telling us that the person who sold us the tv will only be back on Tuesday. Today is Friday, and nothing has been said. Can we get our money back, we no more interested in the tv. I still can't believe that we going back and forth with a big company like game. Try and manage this before it gets out of hand
KH
Kate H's update24 May 2019, 06:16
Reviewer Update
We starting to loose faith in your promise since we went back to the shop and now they telling us that the person who sold us the tv will only be back on Tuesday. Today is Friday, and nothing has been said. Can we get our money back, we no more interested in the tv. I still can't believe that we going back and forth with a big company like game. Try and manage this before it gets out of hand