Broken Jug Broke Customer Service
Bought a Russell Hobbs RHB048 blender from Game online I received it on the 1st of May 2025 no issues. However yesterday my mother accidentally dropped it after she had finished washing it. She was devasted and we spent the whole of yesterday trying to get in contact with anyone who can help we spent nearly 30 minutes on the phone but got no answers. I have even tried on Facebook but other comments get responses but not mine. All we want is to replace the jug we will pay Why can't Game at least help or are yoll all good now because you already have our money
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Game's replyOfficial
07 May 2025, 14:37Hi Samantha, Thank you for reaching out. I'm sorry your Facebook query wasn't responded to and that the jug of the blender is broken. Regrettably, we're unable to assist as we do not sell spare parts.
Game's reply07 May 2025, 14:37
Official
Hi Samantha, Thank you for reaching out. I'm sorry your Facebook query wasn't responded to and that the jug of the blender is broken. Regrettably, we're unable to assist as we do not sell spare parts.