JW
Jarred W
1 reviews | Active since Sept 2013
09 Feb 2015, 13:57
Broken Goods
I purchased a mist fan in December 2014. In January 2015 it simply stopped working. That is still understandable. Upon return of the fan I received a voucher and selected a new fan. I noticed that the box of the fan was stuck down with tape. After assembling the new fan it worked perfectly for about 3 hours, where after it again stopped working completely. I don't know whether the broken fans are returned, \Fixed"and placed back onto the shelves???<br> <br> Now I have to go back to Game and stand in a line to return the fan again. """
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Game's replyOfficial
09 Feb 2015, 16:39Hello jarredwest,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We do have policies in place so that returned items do not end up on the shelves again and management will investigate this matter and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We do have policies in place so that returned items do not end up on the shelves again and management will investigate this matter and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply09 Feb 2015, 16:39
Official
Hello jarredwest,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We do have policies in place so that returned items do not end up on the shelves again and management will investigate this matter and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We do have policies in place so that returned items do not end up on the shelves again and management will investigate this matter and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,