MJ
Monica J
1 reviews | Active since Dec 2015
03 Dec 2015, 18:18
Broken Fridge- Pathetic Service
On the 4/10/2015 I had purchased a KIC fridge for R3289.00 Cash. On the first week it started making loud consistent noises, we had phoned Game Midlands Mall and the same salesman 014018 Shalendra had promised that he would send a repairman to see what the fault was since it was a brand new metallic fridge... Its been 2 months and yet no one came.... The noise is still unbearable... I would never ever purchase from Game again and I am going to inform everyone of their pathetic service... It is so sad to see salesmen like Shalendra making empty promises and lieing to customers that they would get back to them...
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Game's replyOfficial
13 Dec 2015, 17:18Hello Monicajai4,
We acknowledge receipt of your complaint with reference ***5 and apologize for your inconvenience in this matter.
Store management will log a call for a technician to attend and do an assessment where after a decision can be made. The store will keep you updated on the progress.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***5 and apologize for your inconvenience in this matter.
Store management will log a call for a technician to attend and do an assessment where after a decision can be made. The store will keep you updated on the progress.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply13 Dec 2015, 17:18
Official
Hello Monicajai4,
We acknowledge receipt of your complaint with reference ***5 and apologize for your inconvenience in this matter.
Store management will log a call for a technician to attend and do an assessment where after a decision can be made. The store will keep you updated on the progress.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***5 and apologize for your inconvenience in this matter.
Store management will log a call for a technician to attend and do an assessment where after a decision can be made. The store will keep you updated on the progress.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73