1 reviews | Active since Oct 2016
Broken Defy fridge
<p>I purchased a side by side fridge from Game March 2015 model 420983 , after a month of using it the water dispenser gave up i contacted Game they said they can’t help me I should call defy service centres , which i did and a technician was called out to have it fixed a week later it was giving the same problem , they replaced the water tank with a used one that had a big stretch on it. Few months down the door was giving a funny rusty noise whenever we open a technician came out he put oil on the hinges of the doors , the 4th call was for the screen monitor which kept on showing a warning light Defy said it was the cooling setting which were not correct today is the 5th time i called a call for the handle which broke Saturday morning when I opened the fridge the handle came apart, how does a fridge handle come off , I have pleaded with defy to give me a new fridge as this one has too many faults but they refused they keep on sending a technician how many times can one fridge have so many problems in a space of 12 month we spend so much money on appliances and return get no joy in using them. Game and defy cannot help me.</p> <p> </p>
Its such a shame that we have to always fight or complain in such a manner inorder to get assistance, we get ****** off on purchases because we never know what is expected from us as consumers and our legal rights because companies like this who rob innocent people off knowing very well that their items are insured this could have been resolved from the begining when i asked them to replace the fridge but i was taken for granted because we dont make the correct noice. As for game they behaiviour to be inconsirate and chase people away i bought the fridge from game but i now have to run around calling defy service weras Makro if in item is faulty you bring it they deal direclty with the manufactors , what a slab such a wellknown company, because i will never buy any appliances from game again.
Its such a shame that we have to always fight or complain in such a manner inorder to get assistance, we get ****** off on purchases because we never know what is expected from us as consumers and our legal rights because companies like this who rob innocent people off knowing very well that their items are insured this could have been resolved from the begining when i asked them to replace the fridge but i was taken for granted because we dont make the correct noice. As for game they behaiviour to be inconsirate and chase people away i bought the fridge from game but i now have to run around calling defy service weras Makro if in item is faulty you bring it they deal direclty with the manufactors , what a slab such a wellknown company, because i will never buy any appliances from game again.
Defy replaced that reject fridge
Thanks defy
Defy replaced that reject fridge
Thanks defy
