Broken Chain

I purchased a new Raleigh bike for R3000 from Game Mall@Reds on 3 December. On my first ride the chain broke, tore off the rear derailleur, and scratched the frame.

Upon trying to echange the bike I was told I would have leave the bike in the store for the repair man from Raleigh to repair it. No exchange no refund. And to top it all off I'll have to wait until the 3rd week of January for this to happen! How absurd.

I want this bike exchanged or refunded. It's not my fault it was supp**** with a bad chain that caused all this damage!