RB
Roger B

1 reviews | Active since Mar 2009

30 Jan 2016, 10:30

Broken baby food bottle on floor!

My wife who is recovering from an abdominal operation, walked into the broken baby food bottle lying on the floor of the baby food Isle. She slipped and almost fell, she didn't fall but aggravated her operation area. She also bled a little.<br> I asked the closest Game employee to assist in getting something wipe off my wife's foot, when the cleaner finally came, she told my wife she needs to go and find someone else to assist.<br> We got to the cashier area and I tried to get the attention of the floor manager and he was tooo busy with other things. Another so called manager tried calling him over the radio, but after almost 10 minutes I lost my patience and told that guy that we don't have time to waste and that I would instead complain on HelloPeter.

0
Replies (2)
Game
Game's reply31 Jan 2016, 10:33
Official
Hello RJEBROWN,

We acknowledge receipt of your complaint with reference ***2 and apologize sincerely for what happened in the store.

Store management could not get hold of you telephonically but will keep trying. You can also contact Moosa Moosajee, on tel: 011 - 768 - 0810 to discuss this matter as there are procedure to be followed from hereon.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game
Game's reply31 Jan 2016, 10:33
Official
Hello RJEBROWN,

We acknowledge receipt of your complaint with reference ***2 and apologize sincerely for what happened in the store.

Store management could not get hold of you telephonically but will keep trying. You can also contact Moosa Moosajee, on tel: 011 - 768 - 0810 to discuss this matter as there are procedure to be followed from hereon.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73