Brilliant Customer Service

Hi there,

I Phumlani Ngubane hereby wish to extend my gratitude on behalf of Game located in Gateway Mall with their action packed team more especially to the guy by the name of Sanele Cele. This is how it unfolds: 1. I arrived at the store yesterday i.e. 22-03-2018 around 16h40pm looking for a body massager to purchase. 2. Unfortunately, all were sold out nothing in stock. 3. One of Game staff member by the name of Sanele Cele approached me and asked if he can assist/what I'm I looking for in a very humbled manner. 4. Told him I was looking for a body massager which had been sold out 5. Sanele Cele said: you know I don't like it when a customer leaves the shop without getting what they were looking for! I asked him, will you assist because I desperately want this body massage since tomorrow morning I'm going on a vacation? 6. Sanele rep****, yes I can help you and pleaded me to wait till he gets someone in Pavilion (Game) telephonically. 7. Fortunately, there was enough stock in Pavilion as per Sanele confirming with a fellow employee telephonically in Pavilion. 8. A call out order was made for me by Sanele. 9. I paid the necessary amount, I was given proof of payment and Sanele gladly said - your order will be ready for picked tomorrow morning Sir. 10. Requested me to ask a guy by the name of Stanley Cele who is also Game staff member but works - Pavilion Game. 11. Luckly, I have my own transport and I will be picking up my massager today morning in Pavilion 23-03-2018 around 08h30am to 09h00am

In a nutshell, I would like to say keep up the good work Sanele Cele and may you continue to help your clients with pride. I must say that customers want people of your calibre - considering customer service.

Regards Phumlani Ngubane