NN
Nelina N
1 reviews | Active since Jan 2016
27 Jan 2016, 12:23
Brand new fridge is REPAIRED
Purchased defy fridge on 27 November. next day I had fridge replaced because of flaw in the paintwork. Unfortunately new fridge made a terrible noise. Technician came out and stated this in his report. After much \fighting"a new fridge was delivered on 10 December. And this fridge just freezes everything. After reporting this I was told that \""these fridges are made like this these days\"" by the salesman in Game. I then called the Manager and he sent out another technician"
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Replies (1)Game's replyOfficial
29 Jan 2016, 07:16Hello NelinaN,
We acknowledge receipt of your complaint with reference ***5 and apologize for any inconvenience caused.
As discussed with management a collect exchange will take place.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***5 and apologize for any inconvenience caused.
As discussed with management a collect exchange will take place.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply29 Jan 2016, 07:16
Official
Hello NelinaN,
We acknowledge receipt of your complaint with reference ***5 and apologize for any inconvenience caused.
As discussed with management a collect exchange will take place.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***5 and apologize for any inconvenience caused.
As discussed with management a collect exchange will take place.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
