LK
Lerato K

1 reviews | Active since Aug 2023

15 May 2025, 09:06

Brand Ambassadors Approaching in Stores

I went to GAME to enquire about purchasing a Sumsang TV and wanted to find out the different specs so I can choose the best fit within my price range but someone approached me a TLC Brand Ambassador came and explained what I wanted later he says but i would advice you to buy this TLC TV , he was focusing on me purchasing the the TLC brand . after multiple attempts to convince me otherwise i asked him if he works for TLC and he said YES i only realized he wasn't wearing the Game uniform but had a small sticker written TLC .To be honest this is not the first time a brand ambassador tries to assist and later moves to their brands it happened with Bennet Redd I would like GAME to ask these people to Introduce themselves 1st before we take their advice he made my shopping experience not nice. They should introduce themselves as Ambassadors before they approach us.......... Its so irritating

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Replies (1)
Game
Game's reply16 May 2025, 10:04
Official
Hi Lerato, Thank you for getting in touch. I'm sorry for the experience you had and that the brand ambassador did not inform you as to whom he represented. Your feedback is important and will be shared with the management team at the store.