kP
kumaran P
1 reviews | Active since May 2015
23 May 2015, 18:20
bounce king trampoline
got a bounce king trampoline as a gift for a 1 year old in January and 4 months later, after using it about 6 times the zip from the safety net broke. Took it back to Game today but was told that the safety net did not fall under the guarantee.... which is a problem because a child of this age(under 3) is not safe if the safety net cannot keep them in. this trampoline is for use for children under 3 only.<br>
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Replies (1)Game's replyOfficial
24 May 2015, 15:00Hello kumarankash,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Store management will take this matter up with the supplier, M5, and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Store management will take this matter up with the supplier, M5, and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply24 May 2015, 15:00
Official
Hello kumarankash,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Store management will take this matter up with the supplier, M5, and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Store management will take this matter up with the supplier, M5, and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
