TG
Trevor G
1 reviews | Active since Nov 2015
20 Nov 2015, 09:01
Bought goods from game on 12-11-15.
I bought furniature from Game, Jeffreys bay, on 12-11-15. Should have been delivered on Tues 17-11-15 but only 3/4 of my order was delivered. Never received a call from anyone explaining the delay on a R10400.00 double door fridge not delivered. I had to call them on Thurs 19 th. Only to get feedback from the manager that if i wanted my fridge, then i would have to take a display model. I spent an hour in the shop 2 days before my purchase on the 12th going through prices etc. I was quoted on a 55\ tv
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Game's replyOfficial
22 Nov 2015, 11:00Hello Trev G,
We acknowledge receipt of your complaint with reference ***5 and apologize for your inconvenience in this matter.
According to the store the item is in transit and should be delivered soon, if not already done. We do apologize for the delay but management did explain the process.
We thank you for your support and look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***5 and apologize for your inconvenience in this matter.
According to the store the item is in transit and should be delivered soon, if not already done. We do apologize for the delay but management did explain the process.
We thank you for your support and look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply22 Nov 2015, 11:00
Official
Hello Trev G,
We acknowledge receipt of your complaint with reference ***5 and apologize for your inconvenience in this matter.
According to the store the item is in transit and should be delivered soon, if not already done. We do apologize for the delay but management did explain the process.
We thank you for your support and look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***5 and apologize for your inconvenience in this matter.
According to the store the item is in transit and should be delivered soon, if not already done. We do apologize for the delay but management did explain the process.
We thank you for your support and look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73