1 reviews | Active since Jun 2015
Bought a stove after 4 weeks still no stock
I recently took the advantage of a sale on gas stoves. And bought a gas stove on special.<br> <br> When I bought it (on a Saturday) the guy that helped me reassured me that they will have stock the next Saturday. By Thursday the following week I phoned Game only to hear that they don't have stock.<br> <br> I left it for a week again, and phoned the Friday of the second week, and a lady told me there is stock and I can come get the stove.<br> <br> I therefore made all my arrangements so that on the Sunday after 2 weeks of buying the stove, I could pick it up. Arranged for a bakkie and everything. Only to get to Game and be told there is NO STOCK!!<br> <br> They offered to refund me the money, but all the specials on the gas stoves are over, so what is my option here? Get the money, but no stove or pay more to get a more expansive stove??<br> <br> This is not the first time I experienced this situation from Game. I bought a washing machine 7 years ago, same story. I bought a fridge from Game a year ago, again same story... INSANITY IS DOING THE SAME THING OVER & OVER AGAIN AND EXPECTING DIFFERENT RESULTS.
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience with the out of stock situation.
Senior management will investigate stock levels and alternatives and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience with the out of stock situation.
Senior management will investigate stock levels and alternatives and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
