BOUGHT A LAPTOP THAT DOESNT WORK!

In August I purchased a HP Laptop for R7,000 from Game Tygervalley, beginning September the laptop didn't switch on, I then went to Game Parow which is the closest branch to me and asked them to test whether it was the Laptop or just the charger. They advised it was the Laptop. I asked the Consultant what needed to be done now, she advised that I need to book the unit in and it will take 3 Weeks, I then asked her is there no way for this process to be speeded up as I needed the Laptop for business purposes, she then advised that I may go directly to their supplier Incredible Solution the process will be faster. They are based in Montague Gardens, which is quite far from me, however I went and did this to speed up the process. <br> <br> After I have received the Laptop back from Incredible Solution whom I had to follow up with to check whether the unit was done I used it 10 times and it broke again<br> <br> Then I experienced the same issue. I took it back to Tygervalley and insisted on a new Laptop and the advised they have no service history. I am so frustrated that I had to spend R7000 on a item that doesn't work and still receive bad service and now I am inconvenienced which is not fair at all!