blatant disregard for customers

I would like to bring this epic service failure to your attention as management of the game store in trade route mall. I stood for 15 minutes in the sports section waiting for assistance. The person incharge of that section Thokozani was called via the intercom on 3 occasions and still didnt have the decency topitch up. I then reported this to the manager who advised me that Thokozani COULD be on lunch, she wasnt sure. I then requested for a person who isnt on lunch to assist and was left to stand like a fool for another 5 minutes. When I decided I had enough and walked out of the store the supervisor decided to speak about me in zulu to her colleagues ...I have never been treated this badly.. disgusted