Blackfriday items

I purchased a fridge and dishwasher from Game online, as per their Black Friday deals. I was continuously notified by my fiancé that the items were in hold awaiting payment, even though I had twice paid, once through my credit card and the other through instant EFT. About a week and a half later, I went in-store to query this disgusting behaviour only to be told that the credit card system had an error and Game stores treasury department at head-office would do a refund. I will admit the refund was done within 3 days, which was great. However, Black Friday was around the 24th November, I am still awaiting my goods, and RCS services keeps contacting me asking me for proof of payment and other personal details. Surely Game should have this as I have sent it to them on numerous occasions. This type of service is beyond disgusting from such an entity. To this day, I am still waiting for the call centre agent who told me she will contact me the same day I discussed crediting my account, to inform me of delivery of my goods. Yes, this is my goods that I own which Game now want to keep in their store and sell to more people.

How many other customers have been ********** by this.