NB
Nozipho B
1 reviews | Active since Aug 2022
05 Dec 2024, 14:58
Black Friday tears
I bought a Hisense side by side fridge on the 26th of November and the only amazing thing was the delivery which happened the following day. Plugged the fridge for three days and it doesn't get cold. Have been calling customer service for a week now and I keep getting the run around. Went online and also realised that I was also trapped by black Friday madness because the fridge advertised as having 670L capacity, only has 508 ( I have screenshots as proof) Still waiting for Game to come take their useless appliance, even had to buy another fridge bcoz who can stay for a week without a fridge?
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Game's replyOfficial
06 Dec 2024, 16:01Hi Nozipho, apologies for the delay and that your fridge is faulty. This is not the quality we pride ourselves on. Rest assured; your query was escalated and there is a dedicated agent handling it and he will be in touch with you.
Best regards,
Game's reply06 Dec 2024, 16:01
Official
Hi Nozipho, apologies for the delay and that your fridge is faulty. This is not the quality we pride ourselves on. Rest assured; your query was escalated and there is a dedicated agent handling it and he will be in touch with you.
Best regards,