1 reviews | Active since Dec 2017
Black Friday Order Still Not Delivered by 27 December
Good Day I ordered a TV from your Black Friday Specials on 27 November! After 2 weeks with no communication, i phoned to find out whats happening. I was told i would be sent an email with alternative TV option as the 1 I bought was out of stock. 2 more days and no email or communication.
So I called again and verbally chose the tv Anyways I have followed up with over 20 minute phone calls on at least 10 occasions, costing me who knows how much.
Still to this day I dont know if I will ever get my tv.
The consultants names I can remember are Hein and Busiswe.
My order number is ********** 94 My game reference for ********** 8 for all my 50 phone calls
Even now I am holding again.
Absolutely shocking and pathetic
Good day Kevin,
We acknowledge receipt of your complaint with reference ***2 and would like to apologise for any inconvenience caused.
This matter was escalated to senior management for further investigation and assistance
Regards
Game Customer Service
***
***
Good day Kevin,
We acknowledge receipt of your complaint with reference ***2 and would like to apologise for any inconvenience caused.
This matter was escalated to senior management for further investigation and assistance
Regards
Game Customer Service
***
***