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Petu M
1 reviews | Active since Dec 2023
05 Dec 2023, 12:14
Black Friday online ****
I bought Camp Master online on Black Friday at Game. My order was approved, and I paid the same day. The following day I received an email from Game credit note for an item, which was a camp master chair. However, it was available when I bought it online, and it was approved for my purchase, but no longer available. I went to my nearest shop, and I found the camp chairs were available. I asked them why the Game shop failed me with my order, while another shop had this item in stock. I was told that if I bought online and I had the slip, they could assist me.
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Replies (1)Game's replyOfficial
05 Dec 2023, 17:17Hi Petu, thank you for getting in touch. I'm sorry, the camp chair was cancelled after placing the order. Regrettably, the store your order was allocated to was sold out on the chairs and the item was cancelled on their side and the refund is automated. Rest assured; we are working on our service delivery across the board.
Game's reply05 Dec 2023, 17:17
Official
Hi Petu, thank you for getting in touch. I'm sorry, the camp chair was cancelled after placing the order. Regrettably, the store your order was allocated to was sold out on the chairs and the item was cancelled on their side and the refund is automated. Rest assured; we are working on our service delivery across the board.
