NI
Nayaaz I
1 reviews | Active since Jul 2013
28 Nov 2023, 15:25
Black friday at his worst
Blackfriday ps5 deal. I was one of the many that app**** / trying to purchasing the ps5 last week Friday 00:00. But to my surprise the system crashed and had a error kicking me out of purchasing the product. In my order list it shows failed order but the system was keeping me out since 00:00 till 00:50 there after the item was removed from my cart to my order list with a tracking number. I strongly believe if there system didn't have a issue I would have been one of the 10 who gotten there order.
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Replies (2)NI
Nayaaz I's updateReviewer Update
28 Nov 2023, 17:53Dear game employee,
Thank you for reaching out to me, yes I fully understand the situation. But I just want your company to understand that the business isn't doing jack about the inconvenience that happened. To all that clients that tried all you can say is sorry for the inconvenience. I doubt that was really the case, this is more like f off we sold out and done. 👍 Up to the business trying to stay clear of a bad review.
Plus the terms said fastest fingers! All customers had the voucher code but your system give the bad taste in Mos of the customer that was faster then the rest. I believe if you look at order numbers you will understand what I mean. Guess what I have one but it failed due to your system that crashed.
Have a blessed xmas month ahead anf a lovely new years 😇
Thank you for reaching out to me, yes I fully understand the situation. But I just want your company to understand that the business isn't doing jack about the inconvenience that happened. To all that clients that tried all you can say is sorry for the inconvenience. I doubt that was really the case, this is more like f off we sold out and done. 👍 Up to the business trying to stay clear of a bad review.
Plus the terms said fastest fingers! All customers had the voucher code but your system give the bad taste in Mos of the customer that was faster then the rest. I believe if you look at order numbers you will understand what I mean. Guess what I have one but it failed due to your system that crashed.
Have a blessed xmas month ahead anf a lovely new years 😇
NI
Nayaaz I's update28 Nov 2023, 17:53
Reviewer Update
Dear game employee,
Thank you for reaching out to me, yes I fully understand the situation. But I just want your company to understand that the business isn't doing jack about the inconvenience that happened. To all that clients that tried all you can say is sorry for the inconvenience. I doubt that was really the case, this is more like f off we sold out and done. 👍 Up to the business trying to stay clear of a bad review.
Plus the terms said fastest fingers! All customers had the voucher code but your system give the bad taste in Mos of the customer that was faster then the rest. I believe if you look at order numbers you will understand what I mean. Guess what I have one but it failed due to your system that crashed.
Have a blessed xmas month ahead anf a lovely new years 😇
Thank you for reaching out to me, yes I fully understand the situation. But I just want your company to understand that the business isn't doing jack about the inconvenience that happened. To all that clients that tried all you can say is sorry for the inconvenience. I doubt that was really the case, this is more like f off we sold out and done. 👍 Up to the business trying to stay clear of a bad review.
Plus the terms said fastest fingers! All customers had the voucher code but your system give the bad taste in Mos of the customer that was faster then the rest. I believe if you look at order numbers you will understand what I mean. Guess what I have one but it failed due to your system that crashed.
Have a blessed xmas month ahead anf a lovely new years 😇
Game's replyOfficial
29 Nov 2023, 09:58Hi Nayaaz, thank you for getting back to me. I understand your disappointment with not being able to complete the transaction and your feedback is appreciated. This will be sent to our marketing and content team. Rest assured; our IT team will be working on bettering the system. 🙏
Game's reply29 Nov 2023, 09:58
Official
Hi Nayaaz, thank you for getting back to me. I understand your disappointment with not being able to complete the transaction and your feedback is appreciated. This will be sent to our marketing and content team. Rest assured; our IT team will be working on bettering the system. 🙏