Big ********

My problem with Game started after making a payment that was due 01 Aug 22. I was called after the 11th everyday 4 to 5 times a day and I kept telling each caller I have've aleady made a payment. I sent proof of payment. From 16 Aug the multiple calls in one day, everyday, started again, and this time they were just reminding me not to forget to make a payment by 01 Sept, at first I thought it was a case of the caller deviating from the initial reason for the call after realizing my payments had been allocated....but by the forth call in one day I was sure it was not an error, the annoying calls continued and I decided not to pay by EFT as it now made me look like a bad payer, so I switched to Easypay as they suggested in one of the multiple calls. Low and behold I started receiving calls again this month after the 8th.I am again being collected. I regret ever buying at Game let alone on credit. I have now seen the latest statement, from last month they charged me a collection fee of R24.15 and this month after their own delayed system I was again charged R24.15 collection fee yet payment was made on 31 Aug a day before the due date of 01 Sept that they had been reminding me about multiple times in Aug treating me like a bad payer. I also thought of checking my credit record after seeing the collections fees, and it shows both months as "skipped payments" because of their systems or is it a strategy to bill people the collections fee. I want my money back that you billed me for collections and I want my credit record fixed. I know you have lost Billions in the last 12 months but this is no way to go about recovering your losses.