Beyond poor service from extended warranty department

I have bee running after the extended warranty department to send our someone to fix my stove for over four weeks. I have emailed; called; laid complaint after complaint. Game finally sent someone to my house. The guy informed me that the stove is not fixable. I have since not heard from the warranty department. I keep calling to speak to a manager called Monalezi but he is either never around or will call me back. I have tried teaching him a total of fourteen times. To everyone reading this; do not buy from Game Stores and do not Take an Extended Warranty from them. A bunch of ******** with little customer service .