PZ
Pam Z
1 reviews | Active since Nov 2012
27 Feb 2015, 20:49
Beyond bad service from Philisiwe
On Friday, 27.02.2015 around 5pm, I went to Game, Lotto till, where Philisiwe the the worst look and service ever, I kept quiet, gave her my lotto card to play, she struggled, then she said \it does not want to go thru
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Game's replyOfficial
28 Feb 2015, 10:11Hello PHELADI.Z,
We acknowledge receipt of your complaint with reference ***.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize. We would like to change the bad experience that you had in our store and also would like to regain your confidence in our store and business.
We also confirm that management will contact you and that the team member in question will be disciplined.
Regards.
Rina Taute
Group Customer service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize. We would like to change the bad experience that you had in our store and also would like to regain your confidence in our store and business.
We also confirm that management will contact you and that the team member in question will be disciplined.
Regards.
Rina Taute
Group Customer service Advisor
***
Tel: ***73
Game's reply28 Feb 2015, 10:11
Official
Hello PHELADI.Z,
We acknowledge receipt of your complaint with reference ***.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize. We would like to change the bad experience that you had in our store and also would like to regain your confidence in our store and business.
We also confirm that management will contact you and that the team member in question will be disciplined.
Regards.
Rina Taute
Group Customer service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize. We would like to change the bad experience that you had in our store and also would like to regain your confidence in our store and business.
We also confirm that management will contact you and that the team member in question will be disciplined.
Regards.
Rina Taute
Group Customer service Advisor
***
Tel: ***73