Best Ever

My new Genesis Extreme broke and my till slip went missing. I was informed that the slip is my guarantee and I knew I had a big (R4600) problem. I phoned Game, knowing that I will just loose my temper and loose the R4600 in total. Instead I was put through to Annemarie du Plessis, who said she will look for the duplicate and call me back. Ja RIGHT, Game?? I don't think so! <br> <br> And then came the friendly call from Annemarie, telling me that she manage to get the duplicate, printed it and I can come collect when I am ready. THIS IS SERVICE. When I went to get it, I did not have to wait an hour for her to come (like the previous week when I needed assistance in buying a new Canon Camera and stood there waiting and waiting and waiting). She even helped me push my trolley to the service desk. People like Annemarie is why I will go back to Game, knowing that if I should encounter another problem my solution is just a phone call away.<br> <br> I wish more of her colleagues can adopt her customer care methodology.