BENNETT READ DYNAMITE VACUUM HVC129

On the 19 April 2019 I purchased a BENNETT READ DYNAMITE VACUUM HVC129 from Game in Baywest, Port Elizabeth. On the 27 April I used it for the first time to vacuum a room carpet. Within 10 to 15min its switched off and wouldn't come back on. My husband and son then took it back to Game and was assisted by Nathan who said each time we use it we must clean it and sent us on our way. On the 18 May I used the vacuum again in my room and within 10min it switched off and wouldn't come back on, cleaned it, blew the filter clean and still nothing.

I took it back to Game and customer care then called the Tevco lady. They plugged it in and ran it. I said they need to vacuum not run it as it only stops after sucking up dust! I explained this is now the second time to return it.

She then said it needs to be booked in and checked as the 14 days is up. I explained I was there within a week the first time but she stood her ground.

I'm not happy as on the 19 April I spent alot of money at Game and I was also guaranteed that the Bennett is a good machine. I took the machine in with the 14 days, it's not my fault it the gent never told the Tevco people!

I do not want that vacuum back as it's useless for my 3 bedroom townhouse!